To do this, I first activated web access for the communications server as described here > http://www.ocspedia.com/CWA/Activate_CWA.htm This basically meant that users can simply browse to a web page and then launch a pop up window that allows them to instant message people from there, it also means users don't have to have a client such as MSN Messenger or Office Communicator installed.
I then created a new site in our portal and within that I added a 'Page Viewer' web part and pointed it to https://OurServerAddress/quicksignin . Now as soon as you browse to this page of our portal, Instant Messaging pops up and your are automatically signed in, hurrah!
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